Improving Access at VA Harvard Case Solution & Analysis

Improving Access at VA  Case Solution

In 2015, the Department of Veterans Affairs (VA) ran the biggest health care system in the United States, with over 1,700 websites of care that served almost 9 million veterans. One year previously, a scandal had actually emerged over a cover-up of the extreme wait times veterans dealt with to get medical consultations in some VA centers.

This is just an excerpt. This case is about  TECHNOLOGY & OPERATIONS

PUBLICATION DATE: November 15, 2016

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