How Managers Can Lower Mental Illness Costs by Reducing Stigma Harvard Case Solution & Analysis

The stigma associated with mental illness is not generally an issue that managers include in their own portfolio of everyday concerns. However, published information from multiple sources makes it clear that the costs of doing business for any organization are raised when the ailments that are very common characterized as mental illnesses are stigmatized. Denial, insurance inadequacy among an organization's workers, and fear of discovery regularly delay treatment, harming organizational productivity and increasing health care costs related to both the mental illness and connected medical circumstances. Additional costs to business range from the likelihood of increased problem to higher taxes.

To counter disgrace among employees, the authors advocate personal communicating with co-workers diagnosed with members of their families, or with a mental illness, to create new associations for these sicknesses, which is a far better strategy than either schooling or anti-stigma messages. Communicating is also recommended by them to constituencies beyond one's own organization, joining with other businesses to present activities aimed at community-broad stigma reduction, and to offer consulting services to organizations.

PUBLICATION DATE: July 15, 2008 PRODUCT #: BH282-HCB-ENG

This is just an excerpt. This case is about LEADERSHIP & MANAGING PEOPLE

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