Located in Nakuru, KenyaHelio Polymer Enterprises is an organization that fabricates synthetic polymer gunny bags used in the transportation and treatment of animal feed. In order to serve more clients the owner would like to extend her business operations.
She has three distinct choices: to add a night shift, buy a brand new printing machine or start producing laminate gunny bags for other marketplaces. In precedence to her decision, she must comprehend her current functional efficiency and determine what areas of customer service she considers are crucial for the strategic success of her business.
PUBLICATION DATE: April 02, 2014 PRODUCT #: W14081-PDF-ENG
This is just an excerpt. This case is about TECHNOLOGY & OPERATIONS
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