Details of the attempt to establish a young president of information systems and management expertise-based firm. Intrigued by the potential of information technology holds for the construction industry, it is the general contractor has started to overhaul the company information systems, in order to be ready for the "information wave" in the future. Meanwhile, the crisis is creating new stresses on the core competencies of its quality assessment department. Macomber trying to decide how best to manage the department assessments and what tools will help to ensure the future strength of experience base. Focuses on the need to understand the nature of knowledge in the broad context of the formation of strategic information company. "Hide
by John J. Sviokla, Audris Wong Source: Harvard Business School 24 pages. Publication Date: February 20, 1991. Prod. #: 191120-PDF-ENG
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