From e-Banking to e-Business at Nordea (Scandinavia), The World's Biggest Clicks-and-Mortar Bank Case Solution
Abstract:
It takes a look at the primary e-business services that Nordea presently provides to its business and personal consumers. The case likewise talks about multi-channel administration and prices problems as well as future development chances.
Pedagogical Goals:
The case intends to: - Show a finest company practice in multi-channel management. - Show the linkage in between company method and IT technique.
This is just an excerpt. This case is about Technology and Operations Management
published: 01 Feb 2004
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