Oliver’s Diner Harvard Case Solution & Analysis

Oliver's Diner Case Solution

This is just an excerpt. This case is about TECHNOLOGY & OPERATIONS


The owner of Oliver's Diner in Grand Bend, Ontario, was positive that his brand-new endeavor would be a triumph. His diner had actually ended up being an instantaneous favorite with regional cottagers and travelers, frequently causing long waiting lines at peak durations. The appeal of the dining establishment had actually led to some "increasing discomforts," and the owner desired to enhance his company. It was early July 2016, and the operator was evaluating information from his very first 2 months of operation. He required to recognize chances to enhance operations and consumer service.

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