Focusing on Results at the New York City Department of Education Harvard Case Solution & Analysis

Within five years after Chancellor Joel Klein took on the New York public school system has changed dramatically and made remarkable progress in the training of students. However, to achieve excellence over a long period, Klein and his team developed and implemented a modern performance management system, which includes both the accountability and organizational learning mechanisms. Covers the design and launch of the various aspects of the system, as well as attempts to shift the culture with a focus on efforts to focus on results.
This PELP study. "Hide
by Stacey Childress, Tonika Cheek Clayton Source: Public Education Leadership Project 32 pages. Date of publication on the site: 18 Sep, 2007. Prod. #: PEL054-PDF-ENG

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