DEVELOPMENT OF A MULTINATIONAL PERSONNEL SELECTION SYSTEM Harvard Case Solution & Analysis

Development Of A Multinational Personnel Selection System Case Solution 

QUESTION 1:

Koch`s approach towards his job contains several characteristics of a good team leader however; certain attributes of his behavior and attitude towards the team members fail to complement his efforts of leading the team effectively. Some of the positives of his approach and attitude are that he is a very punctual, mature and a person with a wise mind.

Although as a leader he is loyal to his team members, however there are some drawbacks in his attitude and behavior that prevent positive and constructive team work. He is too much stressed and tries to hurry things up due to the limited time frame granted to the team for the job and this reduces the efficiency and perfection of the work of the team.
The other drawback in his approach is that he does not involve team members in the decision making process and tends to make decisions on his own. He has also not yet fully adopted the culture and environment of the Hong Kong and frequently expresses his displeasure regarding the business of the society.

QUESTION 2:

The attitude, behavior and approach of Koch towards his job lead to a negative impact on the team work and collaboration among the members of the team. The most critical impact of his negative approach towards the job and role as a team leader is that it negates him from building a positive and constructive relationship with his team and distorts the team environment also.
There are constant arguments within the team over the work related issues and due to this, his respect and stature among the team as a team leader has also been damaged. The members of the team try to get rid of the task which has been assigned to them.
This behavior of the individuals working towards a common objective or goal reduces the percentage of accuracy or operational efficiency of the team.If the team fails to achieve its objectives, then the individuals of the team try to put the blame on each other which causes internal conflicts and arguments...............

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