Daksh and IBM: Business Process Transformation in India. Part 2 – The Post Buy-out Years Harvard Case Solution & Analysis

History Daksh, one of the leading companies in India BPO, which was acquired by IBM in April 2004 at an estimated amount of U.S. $ 170 million, had all the elements of the great Indian IT dream: entrepreneurship, innovation, venture capital, wealth creation and a quick exit. Developing message ransom case scenario highlights various issues related to mergers and acquisitions, and throws throws open to discuss different aspects of the dynamics of acquisition integration. The case also addresses why the soon-to-go and the state agreed to Daksh sold out, and, more importantly, what prompted IBM to acquire Daksh. Students face the problem of assessing whether or not the absorption was the right decision, and how it fits into the overall strategy of IBM. The case can be used alone or in combination with Daksh and IBM: Business process outsourcing in India - Part 1. In the early years, which looks at Daksh as the rapid growth of business enterprise. "Hide
by Ali Farhoomand, Kavita Web Source: University of Hong Kong, 16 pages. Publication Date: June 24, 2008. Prod. #: HKU755-PDF-ENG

Daksh and IBM: Business Process Transformation in India. Part 2 –  The Post Buy-out Years Case Solution Other Similar Case Solutions like

Daksh and IBM: Business Process Transformation in India. Part 2 – The Post Buy-out Years

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