Command Performance: County Firefighters Take Charge of the 911 Pentagon Emergency Harvard Case Solution & Analysis

The terrorist attacks of September 11, 2001 at the Pentagon has brought death and destruction of one of the nerve centers of American power, a site where senior military officials have come to work every day. When terrorists intentionally crashed commercial airliner in the south-western wall of this giant landmark government, he has been a great part of the building unstable and started a fierce fire inside, where - Rescuers had hoped - Pentagon employees may be trapped but still alive. Despite the serious nature of the attack, emergency response to the disaster was headed or high political or official four-star general. Instead, surprisingly, the response and saves the Pentagon were led by James Schwartz, deputy chief of the county fire in Virginia. After a few hours in an emergency, Schwartz was, in fact, the Minister of Defense Donald Rumsfeld as "the man who owns the land," one of his own generals, Rumsfeld. This case describes the unprecedented operation to respond to emergency situations, and many of the key turning points and places in the wider context of the national system in which power is widely decentralized. In particular, in the case tells the story of how the Arlington, Va., used fire "incident command system" to monitor the response of the emergency and the Pentagon as she replied, when professional mandates a much higher profile agencies - including the Department of Defense, the Federal Bureau investigations, and environmental protection - faced the fire and rescue. Despite years of practice and training, fire line will face difficulties in emergency Pentagon, which were never provided. Case can serve as a platform for discussion between jurisdictional cooperation in emergency situations and as a result, cooperation between management units in a variety of situations. HKS Case Number 1712.0 "Hide
by Pamela Varley, Arnold Howitt 44 pages. Publication Date: June 1, 2003. Prod. #: HKS085-PDF-ENG

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