Cisco System Inc. Harvard Case Solution & Analysis

Problem Definition

There was a high profile analysis conducted by Cisco for determining the actual problem that will aid in helping the management in order to identify the actual problem that has been considered for the CEO of Cisco Systems.

This strategy is significantly assessed in the case for scaling the organization and the degree to which it can be transferred and preserved. The actual problem that was root cause for Mr. John Chambers, CEO of Cisco, was to make sure that the extensive use of Information Technology and Information Systems supports the aggressive approach of Cisco and maintaining the growth strategy of the company. John Chamber was seeking the proper support so that the actual problem could be resolved. The problem was that the Cisco Systems can overcome current and expected issues that can be proved to be an obstacle in maintaining the aggressive growth of the company.

One of the major problem that was supposed to be brought in the consideration was that there was a need to adopt the new technology, and it was not feasible going on with the same approach for long. Cisco decided to adopt the new technology that is best for the market needs and wants, to overcome this issue. Moreover, it was also decided that the policies should be adopted that were already being adopted by the leading companies in the market. The market was targeted in a way that the segmentation was done at the user level. An excellent job was done by them in expanding the company, but not the problem that needed to be considered.

Data Collection

            The data given in the case study of Cisco System needs to be properly analyzed for proper outcomes and improved solution. The data provided in the case is based on the case that is based on the historical insights that are purely related to the Cisco Systems.

    The data included in the case is also based on the different acquisitions made by the Cisco System in different periods, the acquisitions included small and large acquisitions that were done for achieving the fast growth and expansion of Cisco System. Cisco was following the trend that it was acquiring the companies with their employees, and those employees were given much importance. Their hiring criteria was improved which proved to be a key factor for achieving the success.

Model Development

Each and every company around the entire globe works according to their respective business models. Since business is all about surviving and adopting the changes, so for surviving and long term expansion the company needs to bring the continuous changes in the already developed business model of the company according to the needs and wants of the market. It is very normal in the business life cycle that many changes are adopted in different stages of business despite of its excellent performance, so that it can get best possible solutions.

Cisco System has been working really smoothly and effectively by providing the updated and cutting edge Information system and other devices such as LAN switches, WAN switches, end to end connectivity, updated dial up network system and systems which are based on networking. For instance, there was a reproducible model introduced by Cisco for aiding their process of acquisition, purchase, target selection approach and the integration. The whole process took around three to six months. In this type of acquirement, the organization was involved in the practice of acquiring the employees and the updated technology they were developing. The actual key was the objective and main target selection.

In addition to this, the whole importance and objective of the acquisition would have lost if the employees were not ready in staying with the company. Therefore, prior selecting the company for acquisition, it was necessary to make sure that the company shares the Cisco’s vision of technology. Cisco system had the idea that the vital part of the organization’s revenue was generated from the customer satisfaction and the quality of the product provided to the customers by the organization. The best thing about the business model and approaches of the company was that it gave priority to the employees of acquired company, and those employees were kicked after the acquisition...........................

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