Note on Knowledge Management Harvard Case Solution & Analysis

Provides an overview of knowledge management, including a description of the knowledge management strategy, processes, organization, infrastructure, systems and applications. The approaches taken in the two leading consulting firms, Arthur Andersen and Ernst & Young, who were pioneers in knowledge management strategy. "Hide
by David Garvin, Artemis March 20 pages. Publication Date: November 26, 1997. Prod. #: 398031-PDF-ENG

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