Professional Services Module Five: Serving Clients Effectively Harvard Case Solution & Analysis

It is essential that the internal systems and processes that will be connected to the external customer management processes, adaptation and competitive services. "Hide
by Thomas J. DeLong, Ashish Nanda, Scot Landry 6 pages. Publication Date: September 21, 2000. Prod. #: 801011-PDF-ENG

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Professional Services Module Five: Serving Clients Effectively

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