Can a Positive Approach to Performance Evaluation help accomplish your goals Harvard Case Solution & Analysis

Typically, organizations depend on an assessment of the effectiveness of measures to provide feedback to managers to achieve strategic objectives. However, the performance evaluation is often focused on the negative aspects of the work, suggesting that managers can not get enough positive reinforcement elements of their solutions. In the application of effective, performance is measured not only motivate desirable and encourage communication and the exchange of information between the managers. Under this scenario, individual managers achieve their personal goals, and the organization meets its strategic objectives. The application of positive organizational scholarship guidelines for assessing the effectiveness of metrics can help to make the evaluation process more efficient. Using figures framed in a positive way can help to generate more creativity, more problem-solving abilities, and more communication between managers, leading to progress towards the goals of the organization. We illustrate this approach with the use of positive indicators for the balanced scorecard for middle managers in the implementation of business strategy. "Hide
by Karen S. Cravens, Elizabeth Goad Oliver, Janine C. Stewart Source: Business Horizons 11 pages. Publication Date: May 15, 2010. Prod. #: BH386-PDF-ENG

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