Anne Mulcahy: Leading Xerox Through the Perfect Storm (A) Harvard Case Solution & Analysis

In 2000, Xerox faces bankruptcy in a crisis of liquidity, profitability and expansion collapsed SEC investigation. Traces of career and leadership development Anne Mulcahy, former executive sales unexpectedly named COO beleaguered company as a last effort to turn Xerox around. Describes how Mulcahy collects and motivates her team, the scope of its priorities, and fills gaps in knowledge, in critics doubt the company's ability to change Xerox. Raises questions in her mind about the stakeholder priorities, motivation of employees, complex strategic compromises and find profitability, while trying to avoid bankruptcy.
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by William W. George, Andrei N. McLean Source: HBS 21 pages. Publication Date: January 26, 2005. Prod. #: 405050-PDF-ENG

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