Ace Quality Improvement Exercise (A) Harvard Case Solution & Analysis

This exercise is designed to illustrate the application of a few basic problem solving tools ACE (Achieving Competitive Excellence) improve the quality of the systems used in the United Technologies Corporation. Based on the project conducted in Nogales, Mexico, plant Corporation Otis Elevator in 1998/1999. The exercise was designed to be used with the "Implementation of ACE in United Technologies Corporation: Otis Elevator (A)"., But can be used alone or in combination with other materials to improve the quality of "Hide
by Edward W. Davis Source: Darden School of Business 30 pages. Publication Date: January 17, 2002. Prod. #: UV3493-PDF-ENG

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