Santander Consumer Finance, Portuguese Version Harvard Case Solution & Analysis

To optimize their effectiveness, shade cases should be printed in color. A Spanish company has to determine if they should expand into the fragmented European consumer finance market and has to make important organizational strategy choices, in the midst of the world economic slowdown that ensued the 2007 US credit crunch. Ever since 2002, consumer finance branch of the Spanish banking Grupo Santander, Santander Consumer Finance (SCF) had developed into one of many biggest European consumer finance companies catching the recent increase in Europe of the consumer finance market.

Against a backdrop of growing concern about the sustainability of household debt levels in Europe and the USA, in 2008 Magda Salarich Fernández de Valderrama, the new CEO, had to determine if this was the right time to expand or if instead she should focus on consolidation. She was also facing important organizational strategy choices. Which functions should be left to national affiliates which should be centralized at headquarters, and to determine? What processes which left to local initiatives, and should be standardized?

Santander Consumer Finance, Portuguese Version case study solution

PUBLICATION DATE: September 17, 2010 PRODUCT #: 712P04-HCC-POR

This is just an excerpt. This case is about GLOBAL BUSINESS

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