Appraise what it means to be a people professional. (AC 1.1)

Short references should be added into your narrative below. Please remember to only list your long references in the reference box provided at the end of this section. Word count: Approximately 400 words

Professional

A "professional" is an individual recognized for their proficiency and participation in a detailed profession or field. According to the Oxford English Dictionary (OED) defines a professional as someone related with or belonging to a recognized profession, emphasizing characteristics such as competence, particular knowledge, and loyalty to ethical principles. This definition underlines the significance of professionalism in maintaining high values within a given profession (Tchetchik, Kaplan and Blass, 2021).

Professional Behaviors in People Management

In the given assignment we are required to refer the two professional behaviors. Here we are discussing previously the Empathy and Active Listening and secondly Conflict Resolution and Diplomacy.

Empathy and Active Listening

As a people professional, the demonstration of empathy and active listening skills is principal. Empathy includes not only understanding but also involvement of feelings to others, creating a base for strong interactive relationships in the workplace. Active listening, a corresponding behavior, involves full attention, understanding, and caring responses, contributing to effective communication. These behaviors together begin a supportive and comprehensive work environment, vital for managing and leading teams effectively (Tchetchik, Kaplan and Blass, 2021).

Conflict Resolution and Diplomacy

Being proficient at conflict resolution and diplomacy is a key quality of people professionals. Directing workplace conflicts with insight and diplomacy certifies that relationships between team members remain positive and favorable to productivity. This involves addressing interpersonal concerns with sensitivity, adopting open communication, and finding mutually agreeable solutions. Such behaviors contribute to maintaining a pleasant work environment, thus promoting the complete well-being and satisfaction of employees (Osunsanmi et al., 2020).

Professional Activities in People Management

In the given assignment we are required to refer the two professional activities that are discussed below.

Training and Development Programs

A serious responsibility of people professionals includes the application of training and improvement programs. This contains recognizing skill gaps within the team, planning significant training segments, and assisting learning opportunities. By spending in the professional growth of employees, people professionals contribute to the organization's success by raising a culture of continuous improvement and employee engagement. These activities play a fundamental role in improving the skills and knowledge base of the workforce, eventually benefiting the whole organization (George et al., 2020).

Performance Management and Feedback

Effective performance management and providing constructive feedback are essential activities for people professionals. This includes setting clear expectations, regularly evaluating employee performance, and proposing feedback to encourage professional development. Constructive feedback helps employees understand their strengths and areas for improvement, supporting individual goals with organizational objectives. This constant activity not only enhances overall team performance but also contributes considerably to the long-term success of the organization by promoting a motivated and skilled workforce (George et al., 2020).

Short references should be added into your narrative below. Please remember to only list your long references in the reference box provided at the end of this section. Word count: Approximately 300 words.

Ethical values form the basis of principled behavior and decision-making in professional perspectives. These values guide individuals in differentiating right from wrong, determining their behavior, and influencing their relationships with others. Ethical values contribute to the creation of an ethical extent that supports actions with a sense of integrity, fairness, and responsibility, eventually adopting a positive and ethical environment (Bietti, 2020) .

Two Personal and Ethical Values

Integrity

Integrity involves maintaining consistency between one's values, actions, and principles, even when faced with challenges. In the context of a people professional, integrity plays an essential role in building and sustaining relationships. It entails being honest, transparent, and reliable in all interactions. In handling conflicts, an individual with a strong commitment to integrity will approach situations with fairness, openness, and a dedication to finding solutions that uphold ethical values  (Longo, Padovano and Umbrello, 2020). This helps in resolving conflicts while maintaining the trust of all parties involved.

Inclusivity

Inclusivity involves embracing diversity and ensuring that everyone is valued and included, regardless of differences. As a people professional, practicing inclusivity is crucial for creating a positive and collaborative work environment. Being inclusive in relationship-building means recognizing and appreciating diversity. This involves actively seeking to understand and celebrate differences, fostering a workplace culture that values each individual (Bietti, 2020).

Application of Chosen Values in People Professional Roles

Building Relationships

Incorporating integrity and inclusivity in relationship-building involves actively demonstrating honesty, transparency, and appreciation for diversity. This creates a foundation of trust and respect, essential for effective collaboration and teamwork.

Decision-Making

In decision-making, a people professional with a commitment to integrity and inclusivity ensures that choices are guided by ethical principles and take into account the diverse perspectives of stakeholders. This contributes to fair and equitable outcomes.

Handling Conflict

When addressing conflicts, applying integrity and inclusivity means approaching situations with openness, fairness, and a genuine commitment to understanding diverse viewpoints. This helps in resolving conflicts while upholding ethical values and preserving positive relationships within the workplace (Longo, Padovano and Umbrello, 2020)...........

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