Wyndham International: Fostering High-Touch with High-Tech Harvard Case Solution & Analysis

Considered attempts hotel chain to use information technology to achieve market dominance and loyalty during the global decline of industry. "Hide
by Lynda M. Applegate, Gabriele Piccoli Source: HBS Premier Case Collection 42 pages. Publication Date: December 12, 2002. Prod. #: 803092-PDF-ENG

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