Unlocking Social and Economic Growth: The Delivery Approach to Government Performance Harvard Case Solution & Analysis

Unlocking Social and Economic Growth: The Delivery Approach to Government Performance  Case Solution

In June 2001, after winning the UK basic elections by a landslide, which offered him a 2nd term, Tony Blair welcomed Michael Barber (case lead character) to develop and lead the Prime Minister Delivery System (PMDU): a little, devoted performance management structure charged with owning enhancements of a couple of, well-specified service delivery results. The case focuses on the procedures included in developing structures, preparation, keeping an eye on and executing delivery, as well as the results attained throughout the PMDU's very first 4 years of affair. The objective of minimizing mishap and emergency situation wait times in the National Health System is examined as a prototype of how the delivery technique worked in practice.

This is just an excerpt. This case is about LEADERSHIP & MANAGING PEOPLE

PUBLICATION DATE: December 06, 2016

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