The Turnaround Artist: Craig Coy Tackles Political Influence at Massport Harvard Case Solution & Analysis

The appointment came at a time of turmoil that was considerable at Massport, the state authority in charge of managing several other regional transportation resources and Boston's Logan International Airport. Logan was departed from by both airline jets hijacked in the assault on the World Trade Center on September 11, 2001 in NYC.

These -produced vagaries-when vaulted into the national limelight-unexpectedly appeared intolerable and tawdry to lawmaker and state official. Coy's mandate, when hire a month or two later, was to cease to the surpluses of yesteryear, to improve safety and protection, to run the Authority in businesslike fashion-in quantity, to effect a "ethnic turn around." The case takes an extensive look at the strategy of Coy. Several classic company reforms were instituted by him, challenging initiative; immediately focused the power on a leading; and brought a sharp line in the sand with respect to political favors. This was the instinct of Coy. But in special scenarios, he reluctantly came to accept that a classy standing was needed. HKS Case Amount 1896.0

The Turnaround Artist Craig Coy Tackles Political Influence at Massport Case Study Solution

PUBLICATION DATE: November 24, 2008 PRODUCT #: HKS457-HCB-ENG

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