The Art of Piloting New Initiatives Harvard Case Solution & Analysis

Successful multinational corporations are thus gradually finding the best ways to attract good operational improvements across the company. But the development of such a process is not just excellent. As little as one of three new initiatives the process successfully. Every mistake can cost a company as much as $ 10 million in development costs, not to mention giving up hundreds of millions of dollars that could have a successful initiative generated. New operational ideas fail for many reasons. However, experience and research of these authors show that one of the most common is not that the idea was bad, but that the developers have created a pilot that failed to convince the leaders in the units that the process of improvement. If the pilot covers business units, customer types, or product and service managers, who are expected to roll out innovations do not see the same situation as their device, working patterns can be seen as not enough to be a reliable experiment. Many of these errors can be avoided. In particular, the authors found that successful pilots share three qualities: reliability, reproducibility, and opportunities. Pilot arrangement must seem reliable in that situation and the problems seem familiar to managers, who are expected to eventually take it in their units. It should be played, as well, and that can be turned into a pattern that can be quickly put in different places. Finally, the results must meet the expectations of multiple stakeholders. "Hide
by Bettina B people, Births Davidson Source: MIT Sloan Management Review 8 pages. Publication Date: 01 Oct 2011. Prod. #: SMR402-PDF-ENG

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