It was April 10, 2011, when his co-workers informed the head of Whirlpool's Asia International Procurement Office in Shanghai that the firm was about to found a new energy-saving refrigerator model in just six months. For the new refrigerator version, the basic difference was in the motor; the present AC motor would need to be replaced with a DC motor, which was more efficient but more costly. He had need to seek out an appropriate provider of DC motors in a very brief time.
Delays would be caused by delayed sourcing of components in the production of a new refrigerator, and thus, a later start of new products. Should Whirlpool go about the process of locating a suitable supplier for the required DC motor components? Should the business explore the chance of developing their current provider, or should they fast engage an existing supplier of DC motors?
Strategic Sourcing at Whirlpool China Finding the Ideal Supplier case study solution
PUBLICATION DATE: June 21, 2012 PRODUCT #: W12079-PDF-ENG
This is just an excerpt. This case is about ORGANIZATIONAL DEVELOPMENT
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