The "Strategic Conversations at Suncorp Commercial Insurance" case series examine the activities taken by the senior executives of the Australian-based Suncorp Commercial Insurance, working with strategy advisor 2nd Road, to assemble an aligned and dedicated workforce following a tough merger with a adversary insurer, Promina Group. The A case delineate both the procedures utilized, which features the broadly participative "strategic conversation" developed by 2nd Road, along with the outcomes reached.
The A case introduce the condition of the amalgamation, the integration challenges by CI's senior leader, Mark Milliner, and the development of the "blooming city" metaphor that become the foundation of the approach. The B case examine the cascade procedure designed to roll all employees the metaphor. The C case shares the results of pre- and post-evaluations done to assess the extent to which the comprehension and dedication increased to the new strategy for those involved.
Strategic Conversations at Suncorp Commercial Insurance (C) case study solution
PUBLICATION DATE: September 15, 2009 PRODUCT #: UV3915-PDF-ENG
This is just an excerpt. This case is about ORGANIZATIONAL DEVELOPMENT
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