Paper companies can not compete on cost with the installation of three paper machines are very effective competitors. Prices for the products falling by the day, and the company makes a loss. In such a competitive environment, management believes that the only course of action is to increase the "flexibility" and / or use the flexibility they already have. The problem is that no one knows quite what flexibility, not to mention how to implement a plan to improve. Case describes four ways to improve each of which can be considered to improve the "flexibility." The conflicts between these plans are also considered by the company. In addition, sales give sight to the flexibility requirements of the company from the point of view of the client. "Hide
by David M. Upton Source: Harvard Business School 19 pages. Publication Date: October 23, 1992. Prod. #: 693053-PDF-ENG
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