Sharing Global Supply Chain Knowledge Harvard Case Solution & Analysis

In global supply chains, managers have consistently struggled with sharing valuable knowledge with suppliers and buyers across boundaries. Increasingly, discuss of the "black side" of collaborative relationships has left managers wondering who profits most from knowledge-sharing tasks: their businesses or their partners. In order to find the answers to these questions, the authors conducted an in-depth study of over 100 cross-national supply chain partnerships in consumer durables, the industrial chemicals, industrial packaging, toy and apparel industries in multiple locations in 19 states. The authors found three kinds of knowledge sharing within the supply chain, each offering different benefits to suppliers and buyers: information sharing, joint sense making and knowledge integration.

They reason that, while suppliers typically benefit from knowledge-sharing actions, both buyers and providers gain; understanding the benefits of absolute versus relative gains is essential when building world class supply chains that are international. Sharing knowledge essentially means understanding that a disparity in benefits is part of what it takes to develop partnerships that last.

Sharing Global Supply Chain Knowledge case study solution

PUBLICATION DATE: July 01, 2008 PRODUCT #: SMR289-HCB-ENG

This is just an excerpt. This case is about GLOBAL BUSINESS

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