Seneca Systems (B): General and Confidential Instructions for C. Stevens Vice President Assembly Division Harvard Case Solution & Analysis

Seneca is a tripartite negotiation mediation modeling. Context of the crisis product failure in a manufacturing company with highly autonomous units. The two heads of divisions in a dispute over who is responsible for failures in the product key. The head of the third division is trying to mediate the dispute. Unlike many modeling mediation, the mediator is of independent interest and some ability to influence the results. Two versions are available as an intermediary. In systems Seneca (A), the mediator may make a financial contribution to the solution of this problem and, therefore, has market power. In Seneca Systems (B), the mediator has some form of compulsion in effect on the CEO and can not impose solutions, if the parties are unable to resolve the dispute on their own. The main issues relate to teaching compromises inherent with vested interests and power as a mediator. "Hide
by Michael D. Watkins Source: Exercise 8 pages. Publication Date: January 14, 1999. Prod. #: 899174-PDF-ENG

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Seneca Systems (B): General and Confidential Instructions for C. Stevens Vice President Assembly Division

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