Queen Mary Hospital: Fighting the SARS Crisis Harvard Case Solution & Analysis

Throughout the world, the severe acute respiratory syndrome (SARS) epidemic can be traced to the outbreak of SARS in Guangdong, China in late 2002. In February 2003, the disease has spread to Hong Kong with devastating results. Of the 1755 people who have been infected and 299 have died. Senior management at the Queen Mary Hospital in Hong Kong SARS crisis managed through effective infection control measures. They also implemented strategies in getting employees trust and cooperation amid growing public hysteria caused by severe outbreaks of hospital death and raising taxes. They showed the wisdom, integrity, and strong leadership during crisis management. "Hide
Shunyin by Lam, Simon Lam, Joyce Ho, Scarlet Chan, Shirley Chan Source: University of Hong Kong, 16 pages. Publication Date: June 8, 2005. Prod. #: HKU402-PDF-ENG

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