OTISLINE (A) Harvard Case Solution & Analysis

Describes the use of information technology company to strengthen its position in the elevator sales and service market. It also shows how information technology can be used to better manage and control large geographically distributed service organization. "Hide
on F. Warren McFarlan, Donna B. Stoddard Source: Harvard Business School 16 pages. Publication Date: June 4, 1986. Prod. #: 186304-PDF-ENG

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