Nigel Andrews and General Electric Plastics (A) Harvard Case Solution & Analysis

Describes some of the critical issues related to the creation of opportunities officer. In the efforts of General Electric in debureaucratise company, employees were encouraged to become more "self-confident." This work is called "Training", was introduced by the company. One plant site, GE silicone authorized steering committee helped organize and lead a problem-solving team. However, a team decision was in conflict with the decisions and creates a conflict for power. Can be used to identify some natural ambiguities and tensions related to empowerment. "Hide
by Todd D. Jick Source: Harvard Business School 4 pages. Publication Date: October 15, 1991. Prod. #: 492020-PDF-ENG

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