Networked Utility Providers Harvard Case Solution & Analysis

Identifies and describes ways to classify network utility software "applets", such as RealPlayer RealNetwork, in Macromedia Shockwave, and ICQ from AOL, which are downloaded via the Internet. Networking tools to extend the basic features of a web browser to allow users to complete specialized tasks, such as access to the "rich" media files (audio, video, animation) or chat in real time with other users. Discusses the economic model for network utility providers, focusing on their income and expense drivers. Discusses some of the challenges they face in establishing technical standards, as well as the tactics that they can use to improve your chances of success. Based on this analysis, the last section discusses winning utility network providers from the aggressive growth strategies. "Hide
by Thomas R. Eisenmann, Alistair Brown, 13 pages. Publication Date: December 21, 2000. Prod. #: 801309-PDF-ENG

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