Managing Responsibility: What Can Be Learned from the Quality Movement Harvard Case Solution & Analysis

For global companies that implement their codes of conduct in the long supply chain management responsibility are increasingly starting to resemble the quality management that most companies have done for many years. A comparison of the new systems (general) management responsibility (TRM), to (total) quality management (TQM) systems. Managers may think systematically about managing responsibility in the new competitive environment and activist by analogy with the quality control. "Hide
by Sandra Waddock, Charles Bodwell Source: California Management Review 14 pages. Publication Date: November 1, 2004. Prod. #: CMR296-PDF-ENG

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