Managing Disputes with Nonmarket Stakeholders: Wage a Fight, Withdraw, Wait, or Work It Out? Harvard Case Solution & Analysis

What strategies do supervisors adopt, and why? Increasingly, companies today face tough challenges in response to changing public expectations and just emergent techniques of stakeholder influence. New communications technologies enable activists concerned about business behavior to mobilize supporters around the globe in real time.

Numerous businesses conduct their work on a global phase, where damage to standing in one place can easily reverberate around the globe. It claims that direction strategies fall into four groups: wage a fight, withdraw, work it out, or wait. Which strategy is picked is likely to change according to: the business's reliance on stakeholders for critical resources, the power in the specific scenario of the company, and the urgency of the issue that is disputed. Supervisors' effectiveness is, in substantial part, a function of their capability to evaluate these three states accurately.

PUBLICATION DATE: November 01, 2010 PRODUCT #: CMR471-PDF-ENG

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Managing Disputes with Nonmarket Stakeholders: Wage a Fight, Withdraw, Wait, or Work It Out?

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