Focuses on three fictional episodes on ethical dilemmas by sales, representing the point of view of General Director and Vice President of Sales. Lundberg system is a fictitious company that develops call center solutions, including call distribution systems, headphones and call center software. The first vignette is the vice president of sales, who must decide whether to use the assistant to win new business. The second vignette looks at the potential sexual harassment assistant, the client. The third vignette is potentially questionable accounting practice. "Hide
by Mark Leslie, James Lattin, Mike Harkey Source: Stanford Graduate School of Business 7 pages. Publication Date: June 20, 2005. Prod. #: E186-PDF-ENG
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