Leading in the Age of Super-Transparency Harvard Case Solution & Analysis

When Martha Payne, a 9-year-old pupil in Argyll, Scotland, started a website in April 2012 to photograph and rate her school lunches, she had no idea of the stir she would cause. An online firestorm ensued when the local region council requested her to stop and the council reversed its conclusion. It is a familiar story -every day, images or events with the potential to incite passions get shot digitally, posted to the Web, and "go viral. With social media, people share their experiences with friends or followers, who share with more folks. Apparently a nerve can strike with a nascent virtual community, and unsuspecting parties must respond to an issue that is new that is dicey. The ability to create causes and controversies practically immediately might be the most striking aspect of writers Robert D.

Leading in the Age of Super-Transparency Case Study Solution 1

The authors explain, individuals in a specific community were the only ones who paid attention to the neighborhood going-on. When information went outside of that environment, it was due to purposeful action: some identifiable individual or organization moving it. You built an obstacle if you wanted to guard information. Many things have changed, particularly the volume of info. The article implies several measures that could help managers meet with the brand new expectations for transparency, including the following: Examine your premises about the way you can keep advice contained. Review your strategy for coping with susceptibility to unintended transparency. Review operations for issues which may be debatable if revealed. Understand that information flows that are new change what people consider to be honest.

PUBLICATION DATE: January 01, 2016 PRODUCT #: SMR542-PDF-ENG

This is just an excerpt. This case is about LEADERSHIP & MANAGING PEOPLE

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