Keller Williams Realty (B) Harvard Case Solution & Analysis

This case is a follow up to HR-29A, and illustrate the activities taken by Keller Williams in response to the residential real estate market downturn in 2008 and 2009. The case explains the programs and initiatives put in place by the business reduce expenses throughout the organization, increase productivity, and to improve agent count.

It also depict the way the firm relied on these initiatives to not only survive the market downturn except to prosper, achieving success by leveraging the strengths of the organization's operating model, core principles, and values.

PUBLICATION DATE: February 15, 2011 PRODUCT #: HR29B-PDF-ENG

This is just an excerpt. This case is about ORGANIZATIONAL DEVELOPMENT

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