Jones Lang LaSalle: Reorganizing around the Customer (2005) Harvard Case Solution & Analysis

Peter Roberts, the CEO of Jones, Lang, LaSalle (JLL) Americas department, has actually been accused of broadening the business’s existence in its core geographical markets while all at once growing its business account company. Roberts and his job force have actually narrowed their alternatives to 2 propositions.

Jones Lang LaSalle Reorganizing around the Customer (2005) Case Study Solution

The very first is an development of the account management design put in location in 2001 where independent service systems co-existed with an account management group. The 2nd is an adjustment of the company’s operations around location and vital accounts.

PUBLICATION DATE: August 14, 2009 PRODUCT #: 410007-HCB-ENG

This is just an excerpt. This case is about ORGANIZATIONAL DEVELOPMENT

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