Johannes Van Den Bosch Receives a Reply Harvard Case Solution & Analysis

Mexican partner at Big 5 professional services responds angrily, his Dutch partner by e-mail for information to their British multinational clients. Puzzled response to his e-mail, Johannes van den Bosch takes his original e-mail with two of his partners in the next office and ask for their opinion. They do not see nothing wrong and are surprised when he shows them the answer Pablo Menendez. He wonders what to do. "Hide
by Joe Distefano Source: IMD 2 pages. Publication Date: January 1, 2000. Prod. #: IMD092-PDF-ENG

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