Shinsei Bank was rebuilt from the ashes of failed predecessor, and the first time a new level of customer service in retail banking in Japan. Information technology bank, however, was rudimentary at best, and do not fit the new model of service Shinsei offers. CIO charismatic bank experience in the technological changes designed modular, flexible infrastructure that is based on simplicity and parity. Describes the formation of a new IT system Shinsei, and the question arises as to the potential sale of Shinsei IT design further down the road. "Hide
by Virginia A. Fuller, David M. Upton Source: Harvard Business School 10 pages. Publication Date: October 26, 2006. Prod. #: 607010-PDF-ENG
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