Improvisational Model for Change Management: The Case of Groupware Technologies Harvard Case Solution & Analysis

Each member of the jazz band decorates and improvises on the same rhythm. Furthermore, the model of technological change recognizes the need to improvise in response to unexpected opportunities. According to the authors, the traditional model, in which the organization will change, implementing change, and trying to become stable again, no longer work in an environment that is turbulent, especially when technology is involved can be customized. The authors suggest that changes associated with the implementation of the technology, rather than the beginning and end, is continuing. Managers can not anticipate all the changes made during the process. An alternative model recognizes three types of change: the expected changes are supposed to occur changes arise during the process, and the possibility, based on the changes are made in the process, in response to the possibility of an event or accident. Three rely on each other repeatedly over time. However, not all companies are now coming to an improvisational model. Two necessary conditions. Alignment change models, technologies, organizations, and resources for the organization and adapt to the changing conditions of technologies' Hide
by J. Debra Hoffman, Wanda J. Orlikowski Source: MIT Sloan Management Review 13 pages. Publication Date: December 1, 1997. Prod. #: SMR025-PDF-ENG

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Improvisational Model for Change Management: The Case of Groupware Technologies

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