Flat World Hard Boundaries: How To Lead Across Them Harvard Case Solution & Analysis

While technological innovations have revolutionized the workplace, it is ridiculous that the relational boundaries - the obstacles to productive human interaction - remain largely unchanged. The authors identified five types of boundaries: vertical limits of floors and ceilings that separate groups according to their rank and privilege. Horizontal edges of the walls that separate them by area of ​​expertise. Stakeholders border doors and windows of the organization. They open it, or keep out, parties, such as suppliers and local communities. Demographic boundaries result when employees determined, for example, sex, race, education, and ideology. Geographic boundaries are the physical location of the office, as well as electronic connections used for crossing time zones and distance. "Hide
by Chris Ernst, Donna Chrobot-Mason Source: MIT Sloan Management Review 10 pages. Publication Date: April 1, 2011. Prod. #: SMR381-PDF-ENG

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