Express Scripts: Promoting Prescription Drug Home Delivery (B) Harvard Case Solution & Analysis

The pharmacy benefit manager (PBM) sector processes prescription drug claims on behalf of firms offering a prescription drug benefit to their employees.

This case follows Bob Nease, Chief Scientist at Express Scripts, as he regards methods to encourage home delivery of prescription drugs by mail-a process shown to lower mistake speeds are filled by prescription, increase cost savings and improvement in medication adherence.

PUBLICATION DATE: February 26, 2016 PRODUCT #: 916040-PDF-ENG

This is just an excerpt. This case is about COMMUNICATION

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