Automating the Paris Subway (A) Harvard Case Solution & Analysis

In 2001, the head of the Paris metro is reflected in how to turn a line 1 to line driver without causing social conflicts. After the shock of 2000 Notre-Dame-de-Lorette Metro accident in which a train derailed and caused 25 injuries in the Paris metro, public Paris metro operator Regie Autonome de Transport Parisiens (RATP) has decided to adopt new security measures and the possibility of automating the oldest and the busiest lines of the network. The head of the Paris metro, Serge Lagrange, says automation of line 1 will improve the safety and productivity. However, the automation will reduce positions 219 drivers. Lagrange was to figure out how to get the RATP employees on board, in particular, drivers, and trade unions. How could he convince them to automation of line 1? How could he prevent potentially serious social conflicts that may arise as a result of post reductions drivers? "Hide
by Michelle Anteby, Elena Corsi, Emily Billaud Source: Harvard Business School 17 pages. Publication Date: September 18, 2012. Prod. #: 413061-PDF-ENG

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