Eurasia International: Total Quality Management in the Shipping Industry Harvard Case Solution & Analysis

Gives an account of how the company was able to ship management to separate themselves from their competitors and their customers own internal technical and crew management capabilities, encompassing culture of continuous improvement and implementation of integrated quality management systems. Shipping was not alone in currently regulated, but it is clearly an international character made ship managers, and cost reduction practices, in particular, are open to criticism. Ship management company very existence hinged on its ability to convince the owners, it will save your valuable assets and maximize the revenue earning potential - to demonstrate that its collective skills were higher and more cost effective. As a result, an effective quality control system that is constantly being improved human organizations and business systems could improve the efficiency and the significant impact of marketing. "Hide
by Ali Farhoomand, Amir Hoosain Source: University of Hong Kong, 13 pages. Publication Date: July 23, 2004. Prod. #: HKU334-PDF-ENG

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