Diversity Challenge: An Integrated Process to Bridge the ‘Implementation Gap’ Harvard Case Solution & Analysis

At this time of disaster, businesses rediscover the crucial role individuals play in reaching a sustainable competitive advantage. Taking into account the heterogeneity of their workforces, boards of managers and directors confront the challenge of understanding the best way to manage diversities such that the gains outweigh the costs.

This article asserts that companies can deal with this particular challenge by embracing an integrated procedure for change across strategic, tactical, and functional levels. Besides, people's differences and diversity management should be introduced and incorporated within company values and vision (tactical level). This vision must be translated into strategies, a particular policy, and its related practices to promote the development of synergic cultural and organizational changes which affect the whole company (tactical level).

Finally, this policy and its related practices should be turned into real activities (operational level). We propose and discuss an integrated procedure to execute diversity direction in a comprehensive and adequately adaptable way such that it can be personalized and adapted to a specific organization.PUBLICATION DATE: March 15, 2014 PRODUCT #: BH597-PDF-ENG

PUBLICATION DATE: March 15, 2014 PRODUCT #: BH597-PDF-ENG

This is just an excerpt. This case is about LEADERSHIP & MANAGING PEOPLE

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