Decision Making at the Top: The All-Star Sports Catalog Division Case Study Solution
Changes in Alternatives:
Pay attention to workplace:
The design and structure of the organization is the key to response faster and deliver more accurate decisions. Removal of barriers to the information of real-time as the problems faced by the group members in the decision making process accelerates responses that are more accurate and rapid. The relationships at work of employees with the management and the management team with one another provides ability to the group members to participate through surfacing of good suggestions and outcomes.
Get a second opinion:
It is not always easy to make decisions at your own, they might often be hard. Sometimes it is good to hear the second opinion from you team members. It will brainstorm ideas to improve the processes and result in a good decision. It will significantly involve the participation of team members in the discussion and will eliminate the need of off-line meetings.
Recommendation:
Considering the alternatives suggested by the group team and some other proposed alternatives on the basis of issues faced by the organizational management and to reduce the communication gap. It was to state the organization should implement the team orientation with listening to second opinion. As this will reduce the lack of participation of group members, increase their focus on the discussion of key issues and the effective decision making through reduction in conflicts and communication gap.
Along with this, it is required by Barrett to improve the leadership style for the potential outcomes and reduction in the communication gap between the management and employees influencing the organizational culture and to maintain healthy relationship.
Action Plan:
The process of decision-making concerned about the California Integration Decision which involved a series of five steps including framing of problem, alternatives identification, alternative analysis, making of choice and ratifying the choice.
Framing of Problem:
Lynn McHale raised the problems about the plan of organization for the acquired wholesaler integration in California. There were concerns associated with the schedule of current project and the key issues serving as a threat. The key issues were identified with in discussion with the group members and assisted McHale in identification of issues which require further investigation.
Identification of alternatives:
Walton worked off-line with Bruce Ford and Lynn McHale for identification and analysis of alternatives to improve the Integration Plan of California. The discussion with middle managers with project team involved in the California Integration to collect feedback and input, who bought into decision about potential choices.
Alternative analysis:
The explanation of integration decision of California by Walton was to present the advantages and disadvantages of each alternative quantified when possible with the assessment of risk.
Making of choice:
The completion of analysis and arrangement of meeting with Barrett was by sub-group. Several meetings had been conducted by Ford and Walton with Barrett for discussion on analysis and recommendations. As a result, Barrett challenge some the key assumptions and expressed potential reservations and approved the recommendations of sub-group.
Choice ratification:
The representation of analysis and recommendations to the team of senior management at the weekly meeting of 16th June. There was no objection during meeting but some discussion arose in regard to the requirement of resources for implementation of recommended proposal.
Cost:
On objections of Barrett, Walton explained the analysis of detailed cost. Although, there was incremental advantage but cost was also there. On asking about the goal of the division,about 77 percent members of staff reported acquisition integration achievement as a key strategic objective. As nearly equivalent number cited the equity of brand as a key strategic strength.
Conclusion:
All-Star Sports Catalog Division dealt with the catalog delivery business of sporting goods particularly athletics good products.These causes of problems were addressed by the staff members and the major problem the organization is the inverse relation of size of group and the discussion quality resulting in increase in the communication gap and lack of co-ordination. The organization should implement the team orientation with listening to second opinion. As this will reduce the lack of participation of group members, increase their focus on the discussion of key issues and the effective decision making through reduction in conflicts and communication gap........
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