CS Professional Services Harvard Case Solution & Analysis

CS Professional Services Case Solution

A.                Headline (Description of the company):

The business name will be CS professional services talent and testing center.  It takes a look at setting up an administrative center at a rental space that will work out introductory courses of action of the arrangement. The beginning time frame is anticipated for the year 2016 in October.

The business will be a sole proprietorship at its underlying stages with a specific end goal to encourage a quick initiating process. The many crucial points are; less legitimate necessities making it simple to setup, fast and simple basic leadership, high contact hours with clients and employees make it simple to identify clients’ needs and employee concerns which decipher clients’confidence and loyalty.

The fundamental movement is to create awareness through training,career testing, instruction and other advancement programs for alternative livings.Out of the awareness creation,many will gain understanding that will empower numerous individuals to avail the possibilities. With this the principal clients will include higher education professionals, residents of the area, business people, teachers, informational technology professionals and health care professionals.

The kind of work that the CS professional service firm would change by the type of software that will be overseen. Some CS experts work in a huge number of broadly utilized software design applications while others may focus on one little, yet basic region of the product itself. Programming can be made, adjusted or redesigned as required by anorganized PC programming skilled professional

B.                 Problem:

CS Professional Services will provide high quality expert advancement and honing services. The principle officer of talent and testing center trusts that most small organizations and business people endure two noteworthy issues.

They lack training or development resources and the profundity of information expected to focus on their organizations from a true "ownership" point of view. Both prompt brought down expectations, lack of business and self-improvement and frequent proprietor burnout. Talent and testing company trusts that it can enhance and endeavor these shortcomings that will increase market share in partnership with Pearson Vue. Other problems include:

  • Independent nature of consultants;
  • The decrease in the repetitive customers
  • The employees’ turnover rate may increase because of low commission fees
  • Difficulty in recruiting and retaining the experienced and professional consultants

C.                 Solution:

It provides solution in following ways:

  • Excellent in satisfying the promise in providing trustworthy, confidential, reliable an expert information
  • Creating visibility to produce new business leads
  • Influencing from a single pool of aptitude into numerous opportunities for revenue generation such as: retainer training, project consulting, workshop assistance and individual guiding
  • Reliably creating beneficial and provocative learning experiences to keep up development and success with every customer
  • Our use of best innovation and technology
  • Easy access to services
  • Setting up a prepared counseling team

D.                Target Market

It is observed that these types of professional services are fragmented such as; most of the large companies dominate the industry whereas, many smaller companies have occupied the niche markets.

Most of the management consulting companies have established their dominant position by providing the high quality services. Therefore, since,CSPS is a startup business, its target market of new business should be local area where the center is situated.

New businesses of consulting services are attractive in light of the fact that proprietors regularly do not have the wide scope of learning and expertise required to launch a new business. There is a genuine need in the market, and surely a noteworthy demand for, therefore these types of start-up consulting services and management.

E.                 Competition:

The competitors in the front line of the market ordinarily offer a large number of the services which CSPS offers. These services incorporate data based counseling, integration and management services....................

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