Controls in the NICU Harvard Case Solution & Analysis

This case analyzes medication management processes and technologies on a neonatal intensive care unit (NICU). Taking the viewpoint of the VP of Government of a hospital, the case also gives pupils the opportunity to think about the views of the CIO and Medical Director.

It illustrates disasters in which babies perished after being accidentally overdosed with blood thinners (poor information quality and poor process quality were implicated in these disasters), and briefly introduces students to several U.S. national initiatives that aim to improve clinical processes and outcomes.

PUBLICATION DATE: September 01, 2011 PRODUCT #: NA0168-HCB-ENG

This is just an excerpt. This case is about LEADERSHIP & MANAGING PEOPLE

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