Childrens Hospital and Clinics (A) Harvard Case Solution & Analysis

Description of the main phases of an initiative to transform the organization and improve patient safety. Raises interesting questions about how to encourage open discussion of failures, while continuing to hold people for their work.
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by Amy C. Edmondson, Michael A. Roberto, Anita Tucker Source: HBS Premier Case Collection 25 pages. Published: 15 November, 2001. Prod. #: 302050-PDF-ENG

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