CEOs-Eye View of the IT Function Harvard Case Solution & Analysis

As the breadth and depth of the impact of information technology (IT) firm grew, it was a corresponding increase in the rank of senior IT executive. Recent data, however, shows that this trend may reverse itself. This paper reports the views of IT managers and senior IT managers. Managers believe that IT managers need to develop a "big picture" perspective, enhance their interpersonal skills, raising awareness about the value of IT, a visual relationship, and to identify with the role of "change agent." Leaders complain that too often, it is the top managers do not demonstrate these skills and use their unique abilities to learn them. "Hide
by Peter S. Delisi, Ronald L. Danielson, Barry Z. Posner Source: Business Horizons 10 pages. Publication Date: January 15, 1998. Prod. #: BH002-PDF-ENG

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